By Kory Hoang, Technical Leader at Groove Technology In today’s fast-paced digital world, customers expect websites to load in the blink of an eye. For large e-commerce platforms, speed isn’t just a technical necessity—it’s essential for ensuring a smooth user experience, boosting conversion rates, and reducing cart abandonment. However, as the user base grows, […]
Introduction Retailers have long understood that ‘knowing the customer’ is not just crucial but also pivotal for maintaining loyalty and standing out in the cut-throat competition. With the advent of the digital age and the dominance of eCommerce giants like Amazon, retailers are under pressure more than ever to leverage data for better customer experience. […]
While the epidemic took a toll on transportation and logistics, the retail sector held up as an evergreen sector. Customers are always purchasing, whether online or off. This is a significant factor. However, people’s propensity for internet shopping has seen massive growth in recent years. Retailers are rushing to use technology like AR and VR […]
Social media has become an indispensable part of modern life. Many of our social lives have taken place online rather than in the “real world”. In today’s fast-changing environment and fast-paced lifestyle, technology has kept us updated and made daily activities more enjoyable and productive, trade and commerce more smoothly; and communicate more easily despite […]
Customer Our customer is an international bank with the headquarters in Australia. They have their branch offices in over 50 countries in the world. Challenge The bank already had their app for online banking services. However, the app design was not responsive enough to offer the best user experience. The bank asked Groove Technology to […]
Customer Our customer is a beauty salon in Ho Chi Minh, Vietnam with the main services of hair & nail care. Challenge Because the salon was planning to expand its branches, a booking app was necessary to easily control the daily number of customers. The salon asked Groove Technology to create an easy-to-use booking app […]
Extended Enterprise Learning (EE) is any training effort aimed at people other than your employees to influence measurable behavior change. Every industry globally uses some form of EE learning, and they all share a fundamental challenge. Extended business users are voluntary users and therefore should be treated differently – better than employees. All extended enterprise […]
Customer Our customer is a franchise company based in the UK. Their main products are from the retail industry. Challenge The HR Manager of the company came to Groove Technology when they needed an online training platform for their employees. Especially in the current situation of COVID-19 pandemic, they needed an effective training solution for […]
Customer Our customer is a beauty salon in Ho Chi Minh, Vietnam with the main services of hair & nail care. Challenge Because the salon was planning to expand its branches, a booking app was necessary to easily control the daily number of customers. The salon asked Groove Technology to create an easy-to-use booking app […]
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