Digital Transformation for a Financial Services Platform

Voiced by Amazon Polly

Challenges

A fintech company in Singapore managing investment portfolios for SMEs faced system inefficiencies and poor scalability. Their legacy platform couldn’t handle the growing volume of transactions or provide real-time visibility for customers. They needed:

  • A reliable development partner to rebuild their core platform with modern architecture.
  • Improved data security and compliance with regional financial regulations (MAS, GDPR).
  • A more intuitive dashboard and reporting interface for end users.

Customer Background

The client offers investment and portfolio management services to small and medium-sized enterprises. Their mission is to simplify access to professional financial management tools through a secure, web-based platform. However, legacy technology limited their speed, scalability, and user experience — affecting customer retention and operational efficiency.

SOLUTION

Groove Technology led a full rebuild of the client’s web platform:

Re-architected the entire backend using a microservices approach to improve scalability and reduce system load.

Developed secure APIs for real-time data synchronization with partner systems and payment gateways.

Implemented data encryption, two-factor authentication, and access control layers to meet compliance standards.

Redesigned the dashboard UI for a cleaner, more insightful experience using React and TypeScript.

TECHSTACKS
RESULTS

70% improvement in data processing speed through microservices and optimized queries.

50% reduction in customer support tickets due to better UI and clearer insights.

100% compliance with financial data protection and audit requirements.

Seamless scalability to onboard 3× more users without downtime.

CONCLUSION

The client now operates a high-performance fintech platform that is scalable, compliant, and user-friendly. Groove Technology’s expertise in secure software architecture helped transform their system from a legacy bottleneck into a competitive advantage.

Groove Technology - Software Company in Australia - Viet Nam - Singapore