Top 6 Costly Mistakes in Software Development Outsourcing7 min read
Software development outsourcing is becoming a more popular method within businesses of all sizes, and it is viewed as a key strategy for enhancing competitiveness and profitability.
Outsourcing IT or software means looking for a third party that can provide solutions such as development, advice, quality management, connectivity, etc.
Suppose a company decides to adopt this strategic plan. In that case, it could be for various reasons, including workforce capacity or a lack of technical and methodological knowledge, as well as a corporate choice to concentrate resources on the main business.
But whatever the scenario could be, software outsourcing would be a process that should be carefully studied before proceeding, as it can have negative consequences if the proper decisions are not made. In this blog, there is a list of mistakes that you should avoid making when hiring this service to ensure that your business goals are not adversely affected.
Trust is a massively powerful force. Its absence can be particularly dangerous to any partnership. Software development outsourcing necessitates a strong foundation, which parties who completely trust each other and invest fully in the project can only be formed. So that’s why, in the initial phases of correspondence with the outsourced developer, it is advisable to make clear the key questions:
- Are they eligible to perform the required task?
- How much influence can they have on workflows as a whole?
- Are they thinking critically?
- Will I have the effort to guide them through the project workflow?
Furthermore, every discussion, mailing, review, and phone call can increase or decrease rapport. This is especially the case if the scheduled milestone is really not met within the expected time and the developer fails to report it. A highly reliable partner should be honest and transparent, and both parties must be fully dedicated to the project’s success.
Many people believe that trust develops gradually, but this is a high-risk strategy. From the beginning, you should try to encourage trust and dedication. Not just software but connections should be developed.
Inconsistency in planning
When it comes to corporate strategy, there’s almost always a plan. Finding the best time to outsource development has always been a necessary stage. You should be aware of the first signs of a need for external assistance and decide on what to outsource.
Understand your requirements, outline milestones to guide you through the process, and then illustrate how the plan must be implemented. After you have completed all of the side tasks, you will be able to concentrate on the core product features.
Select a programming outsourcing model based on your company’s needs. The project model is always more helpful because outsourcing companies possess complete control of the entire project. The model with the engagement of external staff removes the need to be concerned about assigned tasks because they are easily manageable. You might not have to spend time or resources maintaining your team when you outsource programming.
Evaluate the financial cost of reaching your goals. Make preparations for unpredicted expenditures, such as management, unexpected logistics, new IT infrastructure requirements, and other “hidden costs.” A reliable partner can assist you in uncovering hidden costs and balancing availability with great success. Outsourcing developers should be able to help you by providing a detailed project plan that reports on all types of changes.
The process of outsourcing development must be ongoing. Communication is key in this situation. It has to be coherent. When both parties fail to communicate effectively, they eventually become disappointed with one another.
Modern communications that ensure high speech audibility and intelligibility are complicated technical problems that are easier to explain. Sometimes even a cultural difference comes up, which makes it challenging to connect without the assistance of professionals. Accents need to be considerable, some words may be dropped during interpretation, and there may be a sense of misunderstanding despite a strong desire to support. If there is a language barrier, find a professional interpreter who understands your developer’s pronunciation.
In the event of time zone discrepancies, set up a 24-hour call center service. If you have some difficulties with a misunderstanding of targets or lack of consistency in obtaining them, you could feel free to contact them outside of the timeframes that have been set.
An absence of clear and timely correspondence can lead to a failure of the most exciting developments to push ahead. Create a multi-channel communication model that is effective. As soon as possible, try to fill in all communication gaps.
Uncertainty about the project’s scope
Parties involved in a project must share a common understanding of its purpose and goals. Miscommunications and discrepancies should be avoided at all costs. You will be able to achieve the desired result if you have a shared vision of the objectives and reliable collaboration of tasks.
The sort and scale of a software project that you outsource to software development partners should face specific challenges and demand tailored services. If you completely disregard the differences, your chances of success will be reduced significantly.
The first goal definition should be comprehensive, straightforward, and consistent. Describe both functional and non-functional specifications so the developer will have a better chance of handling the change request. They would be able to determine the workload before beginning work accurately, so you can expect a fixed fee.
A Software Requirements Specification (SRS) document is a perfect way to start. The development team would then add additional specifics and possible alternatives to it. This would lead to the development of a general plan before beginning the task.
Project managers on a temporary contract
Entrepreneurs hire contract project managers for a variety of reasons. Using an internal team member without prior experience in this capacity could really lead to expensive errors. Extra responsibilities can have a negative impact on the performance of routine work.
Software development outsourcing enables you to recruit a professional with technical expertise and extensive project experience. You will only have to pay for the working hours required for the project, so hiring a project manager would be less expensive.
You should ensure that you have at least one project manager engaged in the project from beginning to end. They can look at the business accurately, free of the emotions that come with corporate policy. This makes it easier to identify problems that internal team members frequently overlook and make tough decisions about how to cut costs and improve processes without negatively impacting corporate policy.
However, please be advised that an outside contractor will not commit to existing relationships within your team, which can be difficult to develop rapport. Additionally, everyone has their own unique communication style, and it can take time to figure out how to communicate effectively.
Overemphasis on cost-cutting
Software development outsourcing keeps costs down, but trying to save money on everything can lead to the developer losing sight of the company’s values. The desire to cut expenses frequently results in charging higher prices. Companies often set unreasonable expectations when developing a financial plan. It is critical to avoid making the following mistakes to ensure the integrity of the completed product and bring down costs:
- Incorrect cooperation model selection.
- Confusing and modifying demands.
- Poor management strategies.
If at all possible, avoid software development outsourcing projects at a fixed price. A fixed budget gives you a sense of management and security because your partner holds all financial risks, but there are several other factors to consider, including end quality.
Furthermore, projects with a fixed price have always been more expensive because possible risks are included. Because it is nearly impossible to foresee all of the aspects in advance, a change in the quantity of work is inevitable. This will result in higher costs. The quality of work may suffer because a software outsourcing company must focus on satisfying an agreed price rather than striving to develop a great software product.
Software development outsourcing offers many opportunities for business growth and competitive advantage. It is, however, hard to cope with a pool of feasible concerns. A better understanding of the framework for determining software development service providers helps identify conflicts for both clients and developers.
Should you be worried about the challenges of outsourcing software development, please do not hesitate to give us, Groove Technology, a message or a call for our further assistance. We are pleased to be your partner in growing your business and developing your software development.