Introduction Retailers have long understood that ‘knowing the customer’ is not just crucial but also pivotal for maintaining loyalty and standing out in the cut-throat competition. With the advent of the digital age and the dominance of eCommerce giants like Amazon, retailers are under pressure more than ever to leverage data for better customer experience. […]
While the epidemic took a toll on transportation and logistics, the retail sector held up as an evergreen sector. Customers are always purchasing, whether online or off. This is a significant factor. However, people’s propensity for internet shopping has seen massive growth in recent years. Retailers are rushing to use technology like AR and VR […]
Customer The customer, a company based in Australia, provides hand tools such as ratchets, sockets, wrenches, … Challenge The customer wanted to boost their online business, especially with heavy tools. Moreover, mobile app is more convenient and mobile apps outperform mobile browsers and desktop screens in terms of average order value. Therefore, they commissioned Groove […]
Customer Our customer is an eyewear brand for women based in London. Challenge Statistic showed that 78% of consumers would rather use an app to buy from an eCommerce shop than a mobile website. Moreover, the brand wanted to bring personalized shopping experience to their customer and enhance customer service (live chat support on the […]
Customer Our customer is a Vietnamese bedding brand providing bedding products with the concept of minimalism. Challenge The brand realized that most of their customers preferred shopping on mobile applications and a mobile app would enable them to deliver promotion campaigns more easily. Because of the minimalism concept, the customer asked Groove Technology to build […]
Customer Our customer is an international high-end jewelry brand operating across many countries such as Australia, New Zealand, Canada and the US. Challenge Due to the domination of mobile sales in eCommerce world and the brand wanted to improve marketing communication, they asked Groove Technology to develop a custom mobile app. The key goal is […]
Customer Our customer is an Australian company, and their products are storage items for bathroom, laundry, kitchen, bedroom, … Challenge The customer was a start-up, and they were struggling in defining the main theme for their online store and they wanted to have a custom mobile app to gain a competitive advantage. As a new […]
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