• Home
  • Services
    • OUR SERVICES

      We solve challenging market challenges and build all varieties of custom and platform-based frameworks and provide comprehensive end-to-end software development and IT services.


      Ask Us
    • Overview

      Professional Services

      Software Dedicated Team, GEO, EOR

      Team Augmentation & Full team Outsourcing

      1. Python
      2. Node
      3. .NET
      4. React, Angular, Vue

      Enterprise Digital Transformation

      Application Support & Maintenance

      Devops Services

      Software Consultancy

    • Custom Software Development

      Android & iOS Mobile App Development

      React Native Mobile App Development

      Custom Application Development

      Web Application Development

      Product Development for Startups & Established Business

      Internet of Things (IoT)

      Industry Expertise

      Data Analytics & Intelligence

      BigCommerce

      Shopify

  • Process
    • OUR PROCESS

      We solve market challenges and build all varieties of custom and platform-based frameworks and provide comprehensive end-to-end software development and IT services.

    • Overview

      Fully Outsourced

      Dedicated Teams

    • Team Augmentation

      Fixed Scope Projects

      Time & Material (T&M)

  • Company
    • OUR COMPANY

      Since 2016, we have been the first and last stop for companies worldwide that need support to develop digital products and custom software solutions. Our integrated resource model paves the way for your technology projects to be completed sooner, with less effort.


      contact us
    • About us

      What we do

      Our story

      Our core values

      Customer’s feedback

      What makes us different?

      Creative, Quality & Speed

      Project timeline

      Long term success

      FAQ

    • Portfolio/Case studies

      E-commerce

      Education

      Finance

      Hospitality

      HR

      Legal

      Logistic

      Marketing

      Operation

      Real Estate

      Retail

      Sport

  • Blog
    • BLOG

      Since 2016, we have been the first and last stop for companies worldwide that need support to develop digital products and custom software solutions. Our integrated resource model paves the way for your technology projects to be completed sooner, with less effort.

      View all blogs
    • Statistics for 2023 on Mobile App Growth and Usage

      RECENT BLOGS

      Statistics for 2023 on Mobile App Growth and Usage

      Finally, the year 2022 has come to a close. Furthermore, in this post-pandemic context, companies are still trying...

      Read the blog >>
      The Best Hybrid Mobile App Development Frameworks in 2022

      RECENT BLOGS

      The Best Hybrid Mobile App Development Frameworks in 2022

      Having a mobile presence has become essential for businesses to survive and reach a broader audience in today's...

      Read the blog >>
      Top 8 Helpful Web Usability Tips For Web Designers

      RECENT BLOGS

      Top 8 Helpful Web Usability Tips For Web Designers

      Making it simple for users of your website to locate the information they require when they require it is the...

      Read the blog >>
  • Careers
  • Contact Us
    • Link copied

    • Link copied

Contact Us
  • Home
  • Services

    Our Services

    • Professional Services
    • Overview Software Consultancy Team Augmentation & Full Team Outsourcing Enterprise Digital Transformation Application Support & Maintenance, Hosting Devops Services Hosting
    • Custom Software Development Services
    • Overview Android & iOS Mobile App Development React Native Mobile App Development Custom Application Development Web Application Development Product Development for Startups & Established Business Internet of Things (IoT)
    • Industry Expertise
    • Overview Education Technology Data Analytics & Intelligence BigCommerce Shopify
  • Process

    Our Process

    • Fully Outsourced
    • Dedicated Teams
    • Team Augmentation
    • Fixed Scope Projects
    • Time & Material (T&M)
  • Blog
  • Careers
  • More

    More

    • About Us
    • What Makes Us Different?
    • Contact Us
    • Case Studies
Home Blog Five reasons to urgently offer extended enterprise e-learning
Blog Post
Matt Long CEO
July 27, 2021

Five reasons to urgently offer extended enterprise e-learning

4 min read
Voiced by Amazon Polly
Table of contents show
1. Extended enterprise e-learning helps you unite and onboard partners and customers
2. Online training increases customer adoption of your products and services
3. An extended enterprise LMS reduces the burden on your internal team
4. E-Learning improves retention and value derived from partners and customers
5. Online training for the extended enterprise supports growth and higher revenue

For businesses of all sizes, performance is increasingly linked to external organisations and people. Many operations are only able to succeed through inter-connected networks of partners, alliances, franchisees, supply chain relationships, and collaboration with customers. This is what’s referred to as the ‘extended enterprise’.

An effective approach to training and communicating with these third-parties— supported by a robust online learning management system like those built by Groove eLearning Solutions—is an amazing way to reduce your risks and increase your competitiveness. Why? Because extended enterprise training creates greater cohesion, compliance, and efficiency.

Let’s explore the benefits of extended enterprise e-learning in more detail:

Extended enterprise e-learning helps you unite and onboard partners and customers

It makes sense to offer training that helps all the key players, inside and outside your business, to get on the same page. Onboarding new business partners, franchisees, suppliers, distributors, or customers is critical to building strong relationships. Using online teaching software is the perfect way to standardise the information you share with third-parties, and streamline its delivery. You could use e-learning to share processes, safety information, or give resellers a clearer understanding of your product range so you can be confident they can represent your brand to the market. Getting new customers quickly acquainted with your business and/or product through online training helps them transition smoothly and reinforces their decision to buy.

Education - Five reasons to urgently offer extended enterprise e-learning - 1

Get third-parties onboard faster with extended enterprise e-learning

Online training increases customer adoption of your products and services

Your customers are an important part of your business ecosystem, and finding engaging ways to give them the knowledge and skills they need to succeed must be part of your growth strategy. Leveraging a flexible online learning management system (LMS) to deliver customer training and resources is a smart way to boost uptake and long-term loyalty. If customers struggle to set-up, customise, or apply what you offer, they can become disengaged. This is especially true for organisations that offer SaaS or technology products, but e-learning can be equally effective for training customers in goods like machinery or to guide people to make the most of your services.

An extended enterprise LMS reduces the burden on your internal team

When your partners and customers have comprehensive and easy-to-access online training available, they’ll have less need of support from your team. That means your technical and customer service employees won’t have to deal with as many common, repetitive queries—freeing up their time to solve more complex issues and provide a better customer experience. Extended enterprise training powered by an online learning management system can also ensure that processes and compliance obligations are followed more accurately by partner organisations, contractors or suppliers. Fewer errors means faster workflows, to enhance internal productivity and cost-effectiveness.

E-Learning improves retention and value derived from partners and customers

Strong relationships need to be nurtured. Training and knowledge-sharing via your LMS is a wonderful way to stay in touch with your ecosystem of third-party organisations and customers. Keeping your training material fresh and dynamic through a customised e-learning platform from Groove can help you engage business partners and retain customers. Reducing churn is a particularly valuable outcome of extended enterprise e-learning—the longer you can keep customers happy, the better chance of repeat sales, up-selling, cross-selling and recommendations.

Education - Five reasons to urgently offer extended enterprise e-learning - 2

Online training can reduce churn and strengthen partnerships

Online training for the extended enterprise supports growth and higher revenue

It’s easy to see how you can save money, drive more sales, and expand more rapidly when the organisations and people connected to your business are operating better as a result of having deeper product knowledge and/or being in alignment with your internal processes. But you also need an LMS that lets you create content easily, and makes it highly accessible. Providing extended enterprise e-learning at scale requires modern and customisable online training software—Groove builds our solutions by leveraging the popular Open edX® platform, a best-of-breed online learning management system founded by Harvard and MIT.

Your business doesn’t exist in isolation, so don’t limit your online training to employees. Extend the effectiveness of organisations linked to your business, and give customers more value, by offering extended enterprise e-learning. By working with Groove eLearning Solutions to develop your online training platform, you’ll harness the experience of an edtech company with proven success helping businesses in Australia, Singapore, Hong Kong and the UK.

edutech
CEO - Matt Long - Groove Techonology - We Build Amazing Software For Your Business CEO - Matt Long - Groove Techonology - We Build Amazing Software For Your Business
Matt Long CEO AT GROOVE TECHNOLOGY
Matt Long is the founder and CEO of Groove Technology. Groove Technology recruit at the top of their market, providing cutting-edge software development services to partners located across the world through a unique, integrated resource model. You can get in touch with him here, or find out more about Groove Technology Services.
Recent Blogs
  • Statistics for 2023 on Mobile App Growth and Usage
    December 15, 2022

    Statistics for 2023 on Mobile App Growth and Usage

  • The Best Hybrid Mobile App Development Frameworks in 2022
    December 1, 2022

    The Best Hybrid Mobile App Development Frameworks in 2022

  • Top 8 Helpful Web Usability Tips For Web Designers
    November 16, 2022

    Top 8 Helpful Web Usability Tips For Web Designers

  • Design-First or API-First: What’s the Best Approach?
    November 12, 2022

    Design-First or API-First: What’s the Best Approach?

  • How to build a cross-platform mobile app?
    November 8, 2022

    How to build a cross-platform mobile app?

What it’s like working at Groove Technology?

View
START YOUR JOURNEY
TO AMAZING SOFTWARE

If you have any questions, our team is happy to support!



START YOUR NEW
CAREER AT GROOVE

If you have any questions, our team is happy to support!

Your Resume

App demo request

If you want to experience this app on iOS, please contact us to be added to the test environment.

Contact us
Refresh Page

Please rotate your screen horizontally for the best experience.

Career Contact
Business Request
X
  • Home
  • Services
  • Process
  • Company
  • Blog
  • Careers
  • Contact Us
Groove Technology - Software Company in Australia - Viet Nam - Singapore - VN Flag
VIETNAM

Floor 18, Havana Tower, 132 Ham Nghi, Ben Thanh Ward, District 1, Ho Chi Minh City, Vietnam.

Groove Technology - Software Company in Australia - Viet Nam - Singapore - AU Flag
AUSTRALIA

Suite 115, 358 Clarendon Street, South Melbourne, Victoria, Australia, 3205.

Groove Technology - Software Company in Australia - Viet Nam - Singapore - HK Flag
HONG KONG

5/F, Yat Chau Building, 262 Des Voeux Road Central, Hong Kong.


Copyright ©2022 Groove Technology. All Rights Reserved.
Security Statement. Modern Slavery Statement.

BACK TO TOP